WEBSITE USAGE POLICY

This website is owned and operated by Sisoft Technologies Private Limited. Throughout the site, the terms “we,” “us,” and “our” refer to Sisoft Technologies Private Limited. By accessing or using our website, you agree to be bound by the terms and conditions set forth below. These terms and conditions may be updated or changed from time to time without notice to you. It is your responsibility to review this page periodically for any updates or changes.

PRIVACY POLICY

At Sisoft Technologies Private Limited ("Sisoft", "we", "us", or "our"), we respect your privacy and are committed to protecting personal information that we process through this website. This Privacy Policy explains what information we collect, how and why we use it, how long we retain it, when it may be shared, and the rights available to individuals under applicable data protection laws, including the General Data Protection Regulation ("GDPR") where it applies.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you submit an enquiry, contact us, request information about our products or services, request support, or otherwise communicate with us through this website. This information may include your name, email address, telephone number, company name, job title, and any other information that you choose to include in your message or enquiry.

We may also automatically collect limited technical and usage information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, referring website, date and time of access, and similar website usage information through server logs, cookies, analytics tools, or similar technologies.

2. How We Use Personal Information

We may use personal information for the following purposes:

3. Legal Bases for Processing

Where the GDPR applies, we process personal information only when we have a valid legal basis. Depending on the circumstances, this may include:

4. Cookies and Similar Technologies

We may use essential cookies that are necessary for the proper functioning and security of this website. We may also use analytics or similar technologies to understand how visitors use the website and to improve our services.

Where required by applicable law, non-essential cookies or similar technologies will be used only after the required consent has been obtained. You may also manage cookies through your browser settings and, where available, through cookie controls provided on our website. Disabling certain cookies may affect the functionality of the website.

5. Analytics and Third-Party Service Providers

We may use third-party service providers for services such as website hosting, analytics, communications, security, and technical support. These providers may process limited personal information on our behalf to the extent necessary to provide their services and are expected to protect such information in accordance with applicable contractual and legal requirements.

6. Sharing of Personal Information

We may disclose personal information to service providers, professional advisers, authorities, or other parties where reasonably necessary to operate our website and business, provide requested services, comply with legal obligations, protect our rights, or respond to lawful requests from competent authorities. We do not disclose personal information more widely than is reasonably necessary for the applicable purpose.

7. International Data Transfers

Because Sisoft Technologies Private Limited operates from India and may use service providers in other countries, personal information may be processed in a country outside the European Economic Area ("EEA"). Where the GDPR applies and such a transfer requires safeguards, we will use an appropriate transfer mechanism recognised under applicable data protection law, such as Standard Contractual Clauses or another lawful safeguard, where required.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, maintain appropriate business records, comply with contractual or legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information, the purpose of processing, and applicable legal requirements. Information that is no longer required will be deleted, anonymised, or otherwise securely disposed of in accordance with our applicable retention practices.

9. Data Security

We use reasonable and appropriate technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

10. Your Data Protection Rights

Where the GDPR or another applicable data protection law provides these rights, you may have the right to:

These rights are subject to the conditions and limitations provided by applicable law. We may need to verify your identity before responding to a request.

11. Euphoria CRM and Customer-Managed Data

This Website Privacy Policy primarily applies to personal information processed by Sisoft Technologies Private Limited through the Innoforia website and related website communications. Where customers use Euphoria CRM to store or process personal information relating to their own leads, contacts, customers, employees, or other individuals, the customer will generally determine the purposes for which that information is processed. Such processing is governed by the applicable customer agreement, data processing terms, and other product-specific privacy or contractual documentation, as applicable.

12. Children's Privacy

This website and our business services are not intended to collect personal information from children. If we become aware that personal information has been collected from a child in circumstances where consent or other authorisation is legally required and has not been obtained, we will take appropriate steps in accordance with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. Where required by applicable law, we will provide additional notice of material changes.

14. Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise an applicable data protection right, or have a privacy-related concern, please contact us at [policy(at)Sisoft.in].

TERMS AND CONDITIONS

1. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, images, logos, and other materials, is the exclusive property of Sisoft Technologies Private Limited or its licensors and is protected under applicable copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, distribution, or modification of any content, in whole or in part, is strictly prohibited without our express written permission.

2. Website Use and Restrictions

You are free to use our website for any lawful purpose. However, you are prohibited from:

3. External Links

Our website may contain links to external websites not owned or controlled by us. Sisoft Technologies Private Limited is not responsible for the content, policies, or practices of any linked websites. We do not endorse or assume any responsibility for any external websites or their content. Clicking on external links is at your own risk.

4. Limitation of Liability

To the maximum extent permitted by law, Sisoft Technologies Private Limited disclaims any liability for any damages, losses, or injuries of any kind, whether direct, indirect, incidental, consequential, or otherwise, arising out of or in connection with the use of our website or any content contained therein. Your use of our website is at your sole risk.

5. Indemnification

By using our website, you agree to indemnify, defend, and hold harmless Sisoft Technologies Private Limited, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising out of or in connection with your use of our website or any violation of these terms and conditions.

6. Governing Law

These terms and conditions and any dispute arising from or in connection with them will be governed by and construed in accordance with the laws of the jurisdiction where Sisoft Technologies Private Limited is registered, without regard to its conflict of law provisions.

7. Changes to This Policy

We reserve the right to modify these terms and conditions or our privacy policy at any time, without providing you with notice. Changes will be effective immediately upon their posting on our website. It is your responsibility to review these terms and conditions and the privacy policy periodically to stay informed about any updates or changes.

8. Contact Us

If you have any questions or concerns about these terms and conditions or our privacy policy, please contact us at [policy(at)Sisoft.in] or by mail at:

Last Updated: 15-September-2026